Privacy Policy

Last Updated: October 2025

Built by Crystal LLC, operating under the brand Crystal Renee (“we,” “us,” or “our”), operates this website, online coaching programs, and related services (collectively, the “Services”).

We respect your privacy and are committed to protecting the personal information you share with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

Information you provide:
Name, email address, phone number, billing information, and other information you voluntarily provide through forms, applications, questionnaires, coaching communications, or other interactions with us.

Automatic data:
IP address, device type, browser information, pages visited, cookies, and similar information that may be collected automatically when you use our website or Services.

Third-party integrations:
When you use or connect third-party services such as payment processors, messaging platforms, analytics tools, advertising platforms, or scheduling services, those providers may collect or share limited information necessary to provide their services.

2. How We Use Your Information

We may use your information to:

Provide, operate, and maintain our Services;

Process payments and manage subscriptions;

Provide coaching, communication, and customer support;

Send transactional, marketing, and service-related emails or SMS messages where permitted;

Schedule appointments and coaching sessions;

Improve our website, programs, and customer experience;

Analyze website and marketing performance;

Communicate with you about your account, enrollment, or Services; and

Comply with applicable legal and regulatory obligations.

3. Sharing of Information

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment processors;

Website and hosting providers;

Email and SMS communication providers;

Scheduling and calendar platforms;

Analytics and advertising providers; and

Other service providers necessary to provide our Services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, property, safety, or the safety of others.

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand how visitors use our website, measure marketing performance, and personalize your experience.

You may disable cookies through your browser settings. However, disabling cookies may cause certain website features or functionality to operate improperly.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

You may request deletion of your personal information by contacting us at [email protected].

Certain information may need to be retained when required by law or for legitimate business purposes.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service or electronic storage system can guarantee 100% security. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you;

Request correction of inaccurate information;

Request deletion of certain personal information;

Opt out of certain marketing communications; and

Exercise other privacy rights provided by applicable law.

To make a privacy-related request, contact us at [email protected].

You may opt out of marketing emails by using the unsubscribe option included in those communications.

You may opt out of marketing SMS messages by following the instructions provided in the message, such as replying “STOP,” where applicable.

8. International Data Transfers

Your information may be processed, stored, or accessed in the United States and other countries where we or our third-party service providers operate.

By using our Services, you acknowledge that your information may be transferred to jurisdictions that may have different data protection laws than your jurisdiction.

9. Children's Privacy

Our Services are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from a minor without appropriate authorization, we will take reasonable steps to delete that information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, or applicable legal requirements.

Any updated version will become effective when posted on our website, unless otherwise required by applicable law.

We encourage you to periodically review this Privacy Policy for the latest information about our privacy practices.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Built by Crystal LLC
Crystal Renee
2048 Almira St
Jacksonville, Florida 32211
United States

Email: [email protected]
Phone: +1 904-504-8213